Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By registering for and using Billman ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Platform.

2. Description of Service

Billman is a Telecom ERP platform delivered as SaaS, designed to help Internet Service Providers (ISPs) manage clients, billing, network equipment, and operations. The Platform is operated by Attic Network & Systems Ltd.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. You are responsible for all activities that occur under your account.

4. Data Ownership

You retain ownership of all data you input into the Platform, including client records, invoices, and payment information. We do not sell or share your data with third parties except as required to operate the Platform (e.g., SMS providers, payment gateways).

5. Payment & Subscription

The Platform offers a free tier for up to 50 clients. Paid plans are billed as a percentage of monthly revenue collected through the Platform. Failure to pay may result in suspension of access to paid features.

6. Acceptable Use

You agree not to use the Platform for any unlawful purpose, to transmit harmful or malicious content, to attempt to gain unauthorized access to other accounts, or to interfere with the Platform's operation.

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We are not liable for losses caused by downtime.

8. Termination

Either party may terminate the agreement at any time. Upon termination, you may export your data within 30 days. After 30 days, your data may be permanently deleted.

9. Limitation of Liability

Billman and Attic Network & Systems Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the Platform. Our total liability shall not exceed the amount paid by you in the 3 months preceding the claim.

10. Contact

For questions about these terms, contact us at dev@attic.ke.